|Care Package Rescue Service|
|About This Service
We assist adoptive parents to rescue packages they have sent to China via international carrier services. Packages sent internationally can get stuck in Chinese customs or the carrier's China office for a variety of reasons.
Please note that our care packages avoid this problem because we buy and ship items inside China.
Here's what we do:
What we cannot do:
How to Order
The fee for package rescue is US $75, including a Customs Statement of 125 words or less (longer statements are assessed by word count at the rate of 12 cents per word).
Please use this form to send the necessary information:
You may pay by PayPal using the Add to Cart button, or by Check.
Care Package Rescue
When paying by PayPal, please use your own home address as the "ship to" address. This will help PayPal to process your order smoothly.
Adele's hours of operation for responding to Email are: Monday thru Friday 9am to 9pm EST
Please note: Our fee does not include additional import duties. We have found that there can be a large difference between a package's stated value, and the value that Chinese Customs decides it is worth. This appears to be one of the main reasons why packages get stuck in Chinese Customs. You must remit import duties through your carrier. We cannot accept or pay import duties for you. After you pay an import duty, it may take some time for the package to be cleared out of Chinese Customs.
Need Assistance with our Services or Products?
Call Adele (210) 262-9305
Email Adele at email@example.com